Shipping & Delivery

Sonmols does its best to deliver your products as soon as possible. We offer free shipping on all orders placed on Sonmols.com :

1) After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.

2) The warehouse may take 2-4 days to process your order. You will receive a message once your order has been shipped.

3) You'll receive a shipment notification message that will provide you with the estimated delivery time for each package once it is shipped. We will also provide you the tracking number when it is ready. You can view this estimated delivery time under each package in your order history at the same time.

4) It depends on where you are. Orders processed here will take 6-15 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

5) In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most up to date delivery date.

When will your order arrive 
1) It depends on where you are. Orders processed here will take 6-15 business days to arrive. Overseas deliveries can take anywhere from 9-20 days. Delivery details will be provided in your confirmation email.

2) In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most up to date delivery date.  

Shipping address

Please make sure that you have provided the correct and current address for shipping and delivery. 

Delivery Guarantee

We guarantee that your package will reach you safely and on time. If there are any problems, we will do our best to solve the problems and provide the best solutions.

Issues regarding delivery

If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately and within 30 days of the order date.